Diversity at workplace is a common occurrence workplace nowadays. Pdf managing workplace diversity issues and challenges. Looking at how leaders, managers and nonmanagerial employees view diversity, it. Esmt student tauseef afzal discusses how diversity in the workplace contributes to business success and enhances corporate image. Diversity in the workplace includes all of the ways people are different in age, ethnicity, gender, educational background, social status, work experience and so on.
Therefore, the forces responsible for workforce diversity figure 1 are. Introduction l eaders and managers are part of the society and deal with diversity challenges and opportunities every. By reflecting the diversity of the victorian community within its workforce and. Debates and future trajectories theories on diversity and diversity management within the field of organisation studies started to develop in the 80s, mainly under the influence of managerial reports pointing towards the increasing diversity of the future workforce. You can obtain customer data from your marketing departments demographic data or construct a new study looking at new aspects of customers. Managing diverse and inclusive workplaces department of. While the term workforce diversity is commonly used in scholarly articles as well as in the popular press, the focus and scope of the research is both varied and. Diversity in the workplace and the role of business. Faculty of health sciences, durban university of technology kev words abstract. Most institutions try to promote the creation of a diverse, creative workforce, but unfortunately, even after several. Equity, diversity and inclusion in the workplace aphrm 3450 b s1 2016, course syllabus page 4 of 7 midterm examination m idterm examination the midterm exam is scheduled inclass on monday, may 30, 2016 9. The top 10 economic facts of diversity in the workplace. Lets look at the top 10 economic benefits of workplace diversity. The chancellors committee on diversity defines diversity as.
Aluko, olabisi onabanjo university, nigeria abstract. One of the common strategies for achieving greater gender and racial diversity in the workplace is to promote. Aone guilding principles for diversity in health care. Antidiscrimination and diversity training vt2006009. Journal of diversity management first quarter 2009 volume. Workplace diversity tutorial in pdf tutorialspoint. Women in the workplace act 1999 established workforce gender diversity as a legal responsibility. Minorities or the oppressed arent the only ones who gain from a diverse environment. Sharing diversity event calendar and celebrating different diversity events objective 2 demonstrating workplace diversity in leadershipandcommitment treat others with respect, courtesy and consideration. Exceed the diversity of your competitors to move your company. First, traditional civil service systems, implemented to address issues of equity, transparency, accountability and rationality in public employment, are viewed by many as a source of inefficiency, and as an obstacle to attaining the very flexibility required for. The responsibility for dealing with diversity issues belongs to every employee in the company.
Kelli green, mayra lopez, allen wysocki, karl kepner, derek farnsworth. Through its threetiered structure this text effectively explains the complexities of managerial and legal aspects in workplace diversity. As used when referring to the workplace, diversity refers to the many differences present among workers today. Download limit exceeded you have exceeded your daily download allowance. Understanding diversity in the workplace business 2 community. Using the url or doi link below will ensure access to this page indefinitely. Diversity and inclusion strategy european commission europa eu. Objective 1 sustaining awareness of diversity provide information on workplace diversity through orientation and induction all new employees are introduced to their obligations and responsibilities, workplace diversity, values and code of conduct etc. Workplace diversity is the acceptance of the fact that every individual is unique, and respecting that their uniqueness could be because of their race, gender, age, class, and physical ability, sexual orientation, and religious inclination. Explore the required tools for managing workplace diversity. Opportunities and challenges of workplace diversity teaches students to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity. The following principles are intended to guide the nurse leader in achieving a diverse workforce by becoming an advocate for. Ensuring diversity helps create a positive work environment where all employees have the opportunity to reach their full potential and. Industrial organizational psychology summer session 1.
To further define diversity in the workplace is an enabler to providing unique perspectives and experiences delivering innovative ideas and eliminating the risk of groupthink. Diversity in the workplace edis university of florida. Leveraging the value of an agediverse workforce shrm. Diversity in workplace causes, page 2 introduction many factors are contributing to the increasing diversity in the workplace rising numbers of immigrants, mergers or joint ventures with companies in other countries, international competition that necessitates hiring a more diverse. Journal of diversity management first quarter 2009 volume 4. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. Sharing diversity event calendar and celebrating different diversity events. Business advantages of diversity in the workplace the united states office of employment predicts that 29 percent of the u. However, a workforce that consists of different races, religions, ethnicities and gender can produce both positive as well as negative effects. Communication is the key kay dupont, csp howto b o o k.
Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents. Businesses should prioritize hiring diverse employees because of the many great things associated with it. Each of us benefits from the depth and vitality that diversity. Opportunities and challenges of workplace diversity pearson. Diversity management in the workplace article pdf available in acta universitatis agriculturae et silviculturae mendelianae brunensis 643. In this way, diversity is a key ingredient to growing a strong and inclusive economy thats built to last. Feb 27, 2017 10 tips for leaders to support workplace diversity, part 1. Diversity in the workplace by john morgan and felix v. Diversity can give us a distinct advantage in the workplace and in the world. Real life examples of cultural diversity in corporations.
Your company should be at least as diverse as your customer base. Chapter 4 now highlights some of the most prominent diversity management leaders, describes exemplary organizations in diversity management, and includes a comprehensive essay that highlights how ibms former ceo, lou gerstner, helped to turn ibm around by implementing. Understanding diversity in the workplace business 2. Opportunities and challenges of workplace diversity, 3rd. Theories on diversity and diversity management within the field of organisation studies started to develop in the 80s, mainly under the influence of managerial reports pointing towards the increasing diversity of the future workforce. Benefits of diversity in the workplace valuing, managing. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. Simply defined, diversity in the workplace allows individuals of different races, genders, ages, ethnicities and backgrounds to coexist. It is our differences and varying individual perspectives that make our nation, and our workplace, the best it can be. However, your hr department has official duties regarding diversity and can provide advice or guidance if you have questions.
They cannot be named, but without their input this book would not exist. Workforce diversity management and global organizational. There are clear signs in the latest leadership, employment and direction l. Nov 30, 2017 diversity makes for more creative solutions and helps the bottom line. One of the common strategies for achieving greater gender and racial diversity in the workplace is to promote more women and people of color to leadership roles. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Diversity management, challenges and opportunities in. Moreover, the human resources of an organisation are becoming an important source of competitive advantage, because nonhuman resources such as technology and machinery can be imitated by. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. Opportunities and challenges of workplace diversity. Benefits, challenges, and the required managerial tools1.
More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the u. Ensuring diversity helps create a positive work environment where all employees have the opportunity to reach their full potential and maximize their contributions to eds mission. Your contributions, alongside those of your peers, will enhance our learning experience. I feel very honoured that you showed me such confidence. Understanding diversity in the workplace effortlesshr. Whether diversity becomes an asset or a liability to you and your organization depends on how you use it. Benefits, challenges, and the required managerial tools 2 advantages. The entrepreneur perceives an opportunity and often exhibits biases in taking the decision to exploit the opportunity.
Equity, diversity and inclusion in the workplace aphrm 3450 b s1 2016, course syllabus page 3 of 7 participation discussions and participation are an integral part of this course. Diversity in the workplace, the inclusion of employees from various ethnic and social backgrounds without prejudice to their gender, race, ethnicity, age, personality, education, sexual orientation, social class and background, is one of the biggest buzz phrases in. Opportunities and challenges of workplace diversity, 3rd edition. First, focusing on the conceptual foundations of the diversity agenda, i use organization and management theory to explore what is diversity and why it is an. Promoting diversity and inclusion through workplace adjustments ilo. Giving voice to the factors that promote and inhibit learning. We are live in an increasingly multicultural society. Benefits of diversity in the workplace valuing, managing, and. Workplace diversity should be one of the top things businesses today should address.
Match the diversity of your workplace to the demographics of your customers. Diversity in organizations fowler college of business san diego. Understanding diversity in the workplace posted on september 8, 2009 by lola kakes as a business owner, consultant, and entrepreneur i have been told by many small business owners that diversity is really only applicable to larger businesses. Entrepreneurs are not necessarily motivated by profit but regard it as a standard for measuring achievement or success. Diversity makes for more creative solutions and helps the bottom line. Workplace diversity despite having numerous benefits does have its flaws. Workplace diversity workforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members ditomaso, post and parksyancy, 2007, p. The truth about diversity and why it matters forbes. Students seeking religious accommodations or alternate exam provisions are expected to follow york university policies and guidelines regarding advance notice and. Thank you all for not only your time, but also for your courage to share, at times very painful, experiences, with me. Communication is the key kay dupont, csp howto b o o k s howto. Managing diversity in organizations is one of the defining issues of our time.
Diversity management, challenges and opportunities in multicultural organizations patrick a. Giving voice to the factors that promote and inhibit. Diversity management is a process intended by workplace leaders to create and maintain a positive working environment where the similarities and differences of employees are valued patrick. The impact of workplace diversity on organisations core. And in this post, that is what we are going to discuss. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. I am pleased to present our workplace diversity and inclusion strategy and employee plans developed in. Study the views of various companies regarding the choice and implementation of workplace diversity. Challenge for business survival managing workforce diversity. As leaders, our words and actions have a great impact on workplace diversity. Cultural diversity includes but is not restricted to. Here are the top five things you can do as a middle management leader to help drive a culture of inclusivity. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l.